Retrieving transcripts in Claap can be accomplished using two main approaches, depending on whether you have the API feature enabled for your workspace. Below, we outline both options to ensure you can access the transcript data you need.
Using Webhooks for Transcript Retrieval
You can use webhooks to access transcripts for new or updated recordings. To set this up please check the article Using Webhook Automations with Claap
Once connected, you will receive webhooks notifications for every new or updated recording in your workspace. This includes the associated transcript data.
This method allows for real-time retrieval of transcripts as new recordings are created. However, bulk retrieval of recordings and transcripts is not possible with webhooks.
Using Claap API for Transcript Retrieval
If your workspace has Claap's API enabled, you will have additional capabilities for managing and retrieving transcript data, including bulk retrieval. To activate and access the API, please check Using Claap's API
With the API connection in place, retrieving all recordings and transcripts becomes a streamlined process.
These two approaches provide flexibility depending on your ability to work with webhooks or an API.