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Organize your Meetings with Views

Written by Guillaume Rieu

Thanks to Claap, you can organize your meetings with powerful views and filters designed to keep navigation clean, scalable, and easy to manage.

From the Meetings menu, you can create, manage, and segment your meeting views to structure your workflow exactly the way you want.

The dedicated Views Library gives you a centralized place to browse, organize, and create views more intentionally, making it easier to discover existing reports, reduce duplicate views, and keep shared workspaces organized.

Inside the Views Library, views are automatically organized into 3 sections:

Created by Claap

These are the official default views provided by Claap (for example: Recent Contacts, Open Deals, etc.).

These views are always available to everyone in the workspace and serve as reliable starting points for reporting.

Created by me

This section contains all the views you personally created, whether private or shared.

Created by others

This section displays views shared by other workspace members.

Shared views can be accessed and edited collaboratively by all workspace members.

Clearer visibility controls

Every new view starts as Private by default unless you explicitly decide to share it.

When creating a new view, you can choose:

  • Private โ†’ visible only to you

  • Shared โ†’ visible and editable by all workspace members

This gives users a safer workspace for testing filters, workflows, and layouts before deciding to publish them to the rest of the team.

How to create a view?

When clicking Create new view, youโ€™ll now have 3 creation options:

Blank view

Start from scratch with a clean report.

The table initially displays only the default primary column depending on the object:

  • Recording title

  • Contact

  • Deal

  • Company

From current view

Duplicate the current structure of an existing report.

This copies:

  • columns,

  • layout,

  • and visual structure,

while resetting filters and sorting rules.

This is especially useful when creating variations of an existing workflow without modifying the original.

From AI Playbook

Generate a view directly from an AI Playbook configuration.

These views automatically inherit:

  • the Playbook icon,

  • the Playbook structure,

  • and recommended columns.

Unlike other creation flows, Playbook-generated views default to Shared visibility, making collaboration easier for teams working on standardized processes.

Protected system views

Official Claap views are protected from accidental edits :

  • Claap-created views are now considered Locked views

  • Locked views cannot be renamed, deleted, or overwritten

Instead, when modifying a locked view:

  • the usual Save view action changes to

  • Save as new view

This creates a new personal or shared version without impacting the original system view.

The result is a safer reporting environment with more consistency across teams.

Easier view management

You can manage their own views directly from report settings.

Depending on permissions and view type, available actions include:

  • Rename

  • Duplicate

  • Delete

  • Save changes

  • Save as new view

Locked system views intentionally hide unsupported actions to avoid confusion.

Personalize navigation with Pinning

Tabs are now fully customizable at the user level.

You can:

  • pin important views,

  • unpin unused ones,

  • and reorder tabs however you prefer.

This means every user can build a navigation experience adapted to their own workflow.

For example:

  • a Sales Manager may prioritize Pipeline views,

  • while a Customer Success user may focus on Renewal or Meeting reports.

Importantly: tab ordering is personal and does not affect other users.

If one teammate reorganizes their tabs, everyone else keeps their own setup unchanged.

Shared collaboration without losing control

Shared views are designed to improve collaboration while avoiding governance issues.

For shared views:

  • all workspace members can access them,

  • all workspace members can edit them,

  • creator information is visible,

  • and edit history is available via tooltip.

This helps teams collaborate transparently while keeping ownership visible.

Workspace limits

To keep workspaces organized and scalable, limits apply to views:

  • Up to 20 views on standard plans

  • Up to 50 views on Enterprise plans

These limits are shared across:

  • Deals

  • Contacts

  • Companies

  • Meetings reports

Once the limit is reached, creating additional views will be disabled until unused views are deleted.

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