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Customize and organize your Deals view

Written by Guillaume Rieu

Access to the Deals view is included with Business licences.

The Deals view is designed to help you focus on the opportunities that matter most.

Instead of working from one static pipeline table, Claap lets you customize how deals are displayed so you can:

  • prioritize the right opportunities,

  • review your pipeline faster,

  • organize deals by workflow,

  • and surface the information most relevant to your role.

This article explains the different actions you can perform from the Deals view to customize and organize your pipeline.

Search for deals

Use the search bar to quickly find a specific opportunity.

You can search using:

  • the deal name,

  • or the associated company name.

This is useful when:

  • preparing for a customer meeting,

  • reviewing a specific account,

  • or navigating large pipelines.

Filter your pipeline

Filters help you narrow down your pipeline and focus on a specific group of opportunities.

To filter your table:

  1. Open the Deals view

  2. Click the Filter icon

  3. Select or unselect the fields you want to display

Depending on your CRM setup, available columns may include:

  • Company

  • Stage

  • Deal type

  • Deal outcome

  • AI status

  • Contacts

  • Deal close date

  • Deal open date

  • Deal currency

  • Amount

  • Deal age

  • Deal owner

Filters are especially useful for:

  • weekly pipeline reviews,

  • forecasting,

  • identifying inactive deals,

  • or reviewing opportunities closing soon.

Examples of useful filters:

  • Deals closing this quarter

  • Opportunities owned by me

  • Enterprise deals

  • Negotiation-stage opportunities

  • High-value opportunities

Sort deals

Sorting helps you prioritize deals inside the table. You can sort deals using fields such as:

  • Amount

  • Close date

  • Deal name

  • Owner

  • Stage

  • Deal age

Examples:

  • Sort by Amount to review your largest opportunities first

  • Sort by Close date to prioritize urgent deals

  • Sort by Deal age to identify stalled opportunities

Customize visible columns

You can customize the columns displayed in the Deals table.

This allows different teams to adapt the table to their workflow.

For example:

  • sales reps may focus on activity and next steps,

  • managers may focus on amount and pipeline health,

  • RevOps teams may focus on stages and ownership.

Depending on your setup, available columns may include:

  • Amount

  • Stage

  • Owner

  • Close date

  • Deal age

  • Contacts

  • Activity

  • AI Deal Summary

  • Pipeline

The Deal column always remains visible.

Create personalized views

Views help you save a specific way of organizing your pipeline.

Depending on your workspace configuration, you may be able to create views with:

  • custom filters,

  • sorting,

  • and visible columns.

This helps teams quickly switch between workflows without rebuilding filters manually every time.

Examples of common views:

  • My enterprise deals

  • Deals closing this month

  • Renewal opportunities

  • At-risk opportunities

  • Inactive deals

  • High-value pipeline

Custom views help teams:

  • reduce manual work,

  • standardize pipeline reviews,

  • and stay focused on the right opportunities.

Edit deal information

Depending on your permissions and CRM setup, some fields may be editable directly from the Deal drawer.

Editable fields may include:

  • Stage

  • Amount

  • Owner

  • Type

  • Close date

This helps teams keep opportunities updated directly from Claap.

Edit AI Deal Summaries

AI-generated Deal Summaries can also be edited manually.

This is useful when you want to:

  • add internal context,

  • clarify next steps,

  • rewrite wording,

  • or refine account notes.

Export deals

Depending on your workspace configuration, you may be able to export Deals data as CSV.

Exports are useful for:

  • reporting,

  • forecasting,

  • sharing pipeline snapshots,

  • or external analysis.

Best practices for organizing your pipeline

To keep your Deals view useful and actionable:

  • Keep deal stages updated in your CRM

  • Use filters to review opportunities regularly

  • Monitor inactive deals frequently

  • Track close dates carefully

  • Use activity signals to identify deal momentum

  • Create views adapted to your workflow

Well-organized views make it easier to:

  • prioritize follow-ups,

  • identify risks early,

  • and maintain pipeline visibility across the team.

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