Getting started with Claap
Welcome to Claap! Below if a short guide to get you all setup and take advantage of Claap’s features to record meetings, uncover deal insights with AI-assisted coaching, autosync with your CRM, and understand why you win (or lose) deals.
This short guide will walk you through the key setup steps required to make the most of Claap:
Connect your calendar
Connect your CRM
Configure meeting recording automation
Record your first meeting
Review meeting insights and more
Taking it a step further
1. Connect you calendar
Connecting your calendar is required to use most of Claap’s features.
To connect your calendar:
Click on the
Calendar
tab in the lateral bar.Click on
Connect Google Calendar
orConnect Outlook Calendar
depending on your provider.You will then be asked to authenticate with your calendar provider.
Once your calendar is connected, your upcoming meetings will be listed in the Calendar tab.
For more information about how to connect your calendar, check out our Google Calendar and Outlook Calendar integration pages.
2. Connect your CRM
Claap's CRM integrations allow you to log meeting notes into your CRM automatically after a meeting. The added note will contain your meeting details, summary, and insights. Depending on your CRM, the note will be added to the relevant contacts, opportunities, and/or companies.
To connect your CRM, head of over to one of our CRM-specific quick connection guides:
3. Configure meeting recording automation
The power of Claap comes with having your meetings automatically recorded and automatically processed to extract AI insights and sync with your CRM.
After connecting your Calendar and CRM, we recommend to configure your Meeting automation preferences in Settings > Meeting preferences (or just click here: https://app.claap.io/?settingsPage=meetingPreferences)
For more details on these settings, check out the following pages:
4. Record your first meeting
Once you've completed the steps above, you are ready to record your next meeting in Google Meet, Microsoft Teams, or Zoom.
Depending on your automation settings, your next meeting may be automatically recorded, in this case just make sure to accept the Claap bot recorder when it asks to join the meeting.
Otherwise, you can send the Claap bot recorder to any meeting directly from the Claap app by clicking on the Record button and selecting "Record meeting". You will then be prompted to paste your meeting url, after which the bot will join and record the meeting.
💡 To test how the Claap bot recorder works, you can easily schedule and record a "fake" meeting with yourself and send the bot recorder to it.
5. Review meeting insights and more
Once the meeting is over, the recording will be automatically processed, transcribed, and summarized and will appear in your Library under "My meetings".
If you connected your CRM, a sync will be triggered and meeting notes and insights will be attached to the relevant contacts, deals, and organizations in the CRM. These notes are accessible from the recording page directly.
On the recording page, you can check out the following tabs below the video:
Overview: meeting summary, speaker insights, action items, email follow-up, and "Ask anything"
Insights: AI insights following your choice of templates including MEDDIC, BANT and other sales frameworks
Coaching: coaching feedback and opportunities based on the analysis of your call
Transcript: full meeting transcript
Chapters: automatic chapters generated for your meeting
Magic Clips: automatic meeting highlights as short extracted video clips, to identify pain points, competitor mentions, budget items, and more
6. Taking it a step further
Once you're all set up and have had a few meetings recorded, you can explore more features to leverage the full potential of your Claap workspace:
Record video clips of your screen with the Claap Chrome Extension or Desktop App
Set up CRM Field Enrichment to synchronize critical meeting and deal data with your CRM
Use the Analytics report to deep dive into your and your team's meeting stats
Configure your workspace for smooth collaboration with channels and teams
Invite colleagues and guests to your workspace and share your recordings with them