Claap webhooks let you automatically send meeting data to your favorite tools as soon as a recording is processed.
Instead of manually copying notes, summaries, or action items after every meeting, you can automate the entire post-meeting workflow using tools like Zapier, Make, n8n, or your own backend.
This article covers 6 practical ways to use Claap webhooks.
Before you start
Claap webhooks are triggered when a recording becomes available in your workspace.
The most commonly used event is:
recording_added
This event is triggered once a recording has been fully processed and analyzed.
The webhook payload can include:
Action items
Key takeaways
Participants
Transcript URLs
Recording links
AI insights
CRM information
1. Automatically create tasks from action items
Use the actionItems field to automatically create tasks in your task management tool.
Supported tools can include:
Asana
Linear
ClickUp
Jira
Notion
Example payload:
{
"description": "**Paul**: share slide deck with John",
"isChecked": false
}Typical workflow:
Claap webhook
↓
Extract action items
↓
Create tasks automatically
This is useful for:
Sales follow-ups
Internal project tracking
Customer onboarding
Team action plans
2. Send AI-generated follow-up emails
You can automatically generate meeting follow-up emails using:
keyTakeawaysmeeting.participants
Send the data to an AI model like ChatGPT or Claude, then route the generated email to:
Gmail
Outlook
HubSpot
Salesloft
Example workflow:
Claap webhook
↓
Extract summary + participants
↓
Generate follow-up with AI
↓
Send email automatically
Common use cases:
Sales demos
Customer success calls
Internal syncs
Interview debriefs
3. Save meetings to Google Sheets or Airtable
Automatically log every meeting into a spreadsheet or database.
Recommended fields:
Column | Payload field |
Meeting title |
|
Date |
|
Participants |
|
Summary |
|
Action items |
|
Recording link |
|
Example workflow:
Claap webhook
↓
Extract meeting data
↓
Create new spreadsheet row
This creates a searchable history of meetings automatically.
4. Sync meeting notes to Notion or Confluence
Push Claap meeting data directly into your internal documentation tools.
Useful fields:
titlekeyTakeawaysoutlinesactionItemsparticipants
Example workflow:
Claap webhook
↓
Extract meeting summary
↓
Create Notion or Confluence page
Common use cases:
Customer call documentation
Internal meeting notes
Team knowledge base
Onboarding documentation
5. Trigger Slack alerts from keywords
You can scan transcripts for important keywords or phrases.
Examples:
Competitor names
“Pricing concern”
“Budget issue”
“Churn risk”
“Security review”
When a keyword is detected, automatically:
Send a Slack alert
Notify a sales channel
Escalate to support
Create a CRM notification
Example workflow:
Claap webhook
↓
Analyze transcript
↓
Keyword detected
↓
Send Slack alert
Tip: Use precise keywords to avoid noisy alerts.
6. Generate AI playbooks from transcripts
Use the transcript data to generate structured AI outputs automatically.
Examples:
Objection handling guides
Coaching summaries
Deal briefs
Customer onboarding notes
Competitive intelligence
QA reviews
Example workflow:
Claap webhook
↓
Extract transcript
↓
Generate AI insights
↓
Save to Notion, CRM, or Slack
This is especially useful for:
Sales enablement
Coaching
Support QA
Customer success documentation
Recommended Setup & Webhook Requirements
A good practice is to use:
One webhook trigger
One extraction step
Multiple downstream actions
Example architecture:
Claap webhook
↓
Extract payload fields
↓
Tasks
Emails
CRM updates
Slack alerts
Documentation
This keeps workflows easier to maintain and troubleshoot.
Webhook retry behavior
Your endpoint should return an HTTP 200 response within 5 seconds.
If the request fails, Claap retries:
Immediately
After 1 minute
After 5 minutes
After that, the event is discarded.
Security headers
Each webhook request includes:
x-claap-webhook-id
x-claap-webhook-secret
Use the webhook secret to verify that requests come from Claap.