By the end of this tutorial, you'll know how to add, edit, search, and navigate your Contacts in Claap and how to use contact detail panels to review meeting history, prepare for upcoming meetings, and query Claap AI about a specific person.

Every meeting generates relationship context: who attended, what was discussed, what comes next. Claap's Contacts feature centralizes that context so you don't lose it between conversations. Instead of reconstructing a contact's history from scattered notes or recordings, you can review their full meeting timeline, read AI-generated interaction summaries, and prepare for your next call, all from a single panel.

Go to the lateral navigation bar and click [Contacts]. Alternatively, press G + K on your keyboard for direct access from anywhere in Claap.

Opening Contacts from the sidebar gives you access to your full contact database every person Claap has captured across your meetings.

At the top of the Contacts panel, select a tab to filter the list:

Filtering by contact type helps you focus your outreach or review for example, checking all external contacts before a quarterly business review period.

The Contacts list displays three columns for each person:

In the Contacts panel, click the [+] button at the top of the contacts list. Enter the contact's name and email address, then click [Create Contact] to save. Click [Cancel] to discard without saving.

Each contact must have a unique email address. If the email you enter already exists in your Claap workspace, a warning message will appear and the contact will not be created.

Locate the contact you want to update in the Contacts list. Click the three-dot menu (⋯) on the far right of their row, then select [Edit Contact] from the dropdown. In the popup window, update the contact's name, then click [Update Contact] to save or [Cancel] to discard your changes.

Verify: After clicking [Update Contact], the contact's name in the Contacts list should reflect your change immediately.

In the Contacts list, click any contact's name. A detail panel opens on the right side of the screen, showing:

The AI-generated description gives you a quick summary of who this person is and the context of your relationship useful when preparing for a meeting with someone you haven't spoken to in a while.

From the contact detail panel, you have two quick actions:

If your calendar is connected to Claap, the Upcoming Meetings section of the contact detail panel shows your scheduled meetings with this contact in the near future. Use this section to prepare for upcoming interactions and check your meeting recording configuration before the call.

The Activity section of the contact detail panel shows a chronological timeline of your interactions with this contact. For each meeting, you can see:

Click any meeting name in the Activity section to open the corresponding recording in a new tab.