Claap

Managing Your Contacts in Claap

Marta Connor

Thomas Hernandez

Learn how Claap works, from recording meetings to AI features, and more

Using Claap

How to record meetings in Google Meet

How to record meetings in Microsoft Teams

The Claap bot recorder is a bot that connects to your online meetings for automated summary, insights, and follow ups.

Using the Claap bot recorder

Bot recorder preferences allow you to customize the look & feel of your bot

Bot recorder preferences

Using your Calendar to record and view meetings

Quickly identify and scan who’s talking

Speaker insights

Understand exactly what’s happening in your team’s sales calls at a glance

Using the Analytics report to deep dive into your meeting stats

Meeting automation allows you to decide which meetings are recorded automatically and how they are processed once the meeting is over

Meeting automation preferences

Using Claap’s CRM Field Enrichment

Claap can transcribe or translate your recordings and summaries in many languages.

Which languages are supported?

Anything you need to know about meeting recordings and related features

Recording meetings

Using Insights Templates to Extract Key Information from Meeting Recordings

All you need to know about leveraging Smart tables to have a clear high-level and insightful view of your meetings

Using Smart Tables and Smart Columns

Using Insights automation for Channels

Using Claap AI to answer any question across meetings and deals

View all your AI-generated highlights in one place

Using the Magic Clips report

Generate Personalized Follow-up Emails in Minutes

Using AI Follow-up Emails

Guide to Using Insights Templates in Claap

See every time a pain point is shared, competitor is mentioned, or budget is discussed to get straight to the juiciest bits of your meeting

Using Magic Clips to extract highlights from your meeting

How to Write Effective Prompts for Claap

Find the best AI Sales Analyst with our Prompt Gallery

AI Copilot

Anything you need to know about Claap's AI and Insights features

Using Claap AI and Insights

Claap allows you to import video and audio recordings of your meetings

How to upload video or audio files

Managing your recordings: how to delete and recover content with Trash

How to delete and restore your content

Easily digest and scan your videos with Claap's multi-language transcript

Video transcript in Claap videos

See how people engage with your claap videos

Video Insights

With a CTA button on your video, get ready for more clicks!

How to add a call-to-action button

Make it easier to identify what the claap video is about

How to customize the claap video thumbnail

You can duplicate claaps from the Claap screen or from the workspace topic page.

How to duplicate a claap

You have the flexibility to move claaps between channel to keep your workspace organized. Here we show you how.

How to move a claap to a new channel

You can generate and download a mp4 file of your claaps.

How to download a claap

Adding files and links to a claap

Use our integration with Unsplash to edit the thumbnail of your claaps.

Customize your claaps’ thumbnails with Unsplash

How to edit / trim videos

How can I translate my meetings and insights?

Managing recordings

Learn how to better organize your video content with channels

How to add a new channel

Bring your favourite channels to the top of the later bar

Star a channel

Make it easier to identify what the channel is about

How to add a channel cover

Table Layout is a feature in Claap that allows you to organize your meetings in a structured, spreadsheet-like view.

Using Table Layout

Managing channels

Learn more about Claap's privacy settings for your recordings and channels

Privacy and Security Settings

There are different ways to share channels with teammates in your workspace.

Public vs Private channels

Invite people outside your organization to collaborate safely on channels or recordings without needing to invite them to your workspace.

Collaboration with guests

Visitors can access your work if you make a topic or a claap accessible for them.

Collaboration with visitors

Video: sharing a claap

There are several ways to invite members and to share claaps. Let's take a closer look at each of them.

Inviting collaborators to your workspace, channel, or claap

Drive more views by sharing your video on your webpage or by email.

How to embed a claap video

Workplace channels are by default public. Read how to restrict access to specific videos.

Restrict access to a single claap in a shared channel

Sharing and permissions

Comments

Video replies

Attach images and files in comments

Reactions and appreciations let you quickly interact on a claap in just one click.

How to react to videos with emojis

Get attention from teammates by @mentioning them in the comments.

Mentioning people on a claap

This article walks you through the creation and management of a poll

Polls

Labels are the perfect way for your team to easily and efficiently organise claaps in your different topics.

Labels

Autopause on comments

Make your message easier to understand 💡

How to add a description to your video

Video: Collaborate on a claap

The playback rate allows users to customize the playing rate of the video.

Playback rate

The full-screen mode allows you to watch a claap without distractions.

How to watch claaps in full screen mode

Get more views and comments on your claaps

All you need to know to control the type of notifications you receive.

How to change your notification preferences

See who has watched your claap videos

Enjoy an enhanced keyboard experience, with rich shortcuts to navigate and use Claap features.

Shortcuts and hotkeys

How can I leave a comment on a recording only so my internal team can see it ?

Collaborating on a claap

Video: Organize your workspace

Organize your work with our powerful and flexible workspace hierarchy!

Workspace hierarchy

Organize your work in a more flexible and powerful way

Spaces

Learn how to use channels to organize your claaps

Learn how to use channels

Inbox

Global search

Filters and custom views

Collaborating in a workspace

Claap Community

Find answers and get help from Intercom Support and Community Experts

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