Whether you're using Claap for the first time, joining a new workspace, or switching from another meeting intelligence platform, you're in the right place.
This collection is designed to help you get started with confidence. Rather than explaining every feature in detail, we'll guide you through the core concepts, show you how Claap fits into your daily workflow, and help you record your first meeting in just a few simple steps.
If you're completely new to Claap, we recommend reading the articles in this collection in order.
What is Claap?
Claap helps teams capture conversations, understand what happened, and turn meetings into action.
Instead of relying on handwritten notes or trying to remember everything that was discussed, Claap keeps your conversations organized in one place. After every meeting, you can quickly review what happened, collaborate with your teammates, and prepare your next steps with confidence.
Whether you work in Sales, Customer Success, Support, Product or another customer-facing role, Claap helps your team stay aligned around every conversation.
What you'll learn in this collection
This collection follows the same journey as a new Claap user.
You'll discover:
what Claap is and how it works
how to prepare your workspace
how to record your first meeting
how to navigate your meeting library
how to collaborate with your team
By the time you reach the end, you'll have experienced the complete Claap workflow and know where to find more detailed guides whenever you need them.
Your onboarding journey
We recommend following these articles in order.
Each step builds on the previous one, making it easy to learn Claap at your own pace.
Need help?
If you have a question at any point, you're never far from help.
Our Help Center includes detailed guides for every feature, along with troubleshooting articles if something isn't working as expected.
You can also contact our Support team, book a session with a Product Expert, or join the Claapers Community to learn from other users.