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How to contact us for support

Have an issue or question about Claap? Here's how to contact us!

Thomas Hernandez avatar
Written by Thomas Hernandez
Updated over a month ago

There are several ways to send us a support request, question, or some feedback:

Directly from the Help Center

On the bottom right corner of this page, you can find the chat icon. Click on it to open a chat session with our Support team.

From within the app

Share a claap video with us or use the chat by clicking on the ? button in the header or in the lateral bar.

  • In the header bar:

  • In the lateral bar:

When clicking on the ? button, this will open our Help & Support popin. In that popin, you can click on "Message support" to open the chat:

💡 Anywhere in the app, you can type ? on your keyboard and this will directly open the Help & Support popin.

By email

Drop us an email at support@claap.io.

In Slack

Join the First Claapers’ Slack group to chat with us and our community. Get help in the #get-help public channel

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