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Add and Manage Comments on a Claap Video

Make faster decisions with comments

Written by Marta Connor
Updated today

Add and Manage Comments on a Claap Video

Core Lesson β€” Step-by-Step Workflow

Phase 1: Add a Comment to a Claap Video

There are two ways to add comments in Claap: while recording, to pin moments in real time, and while watching, to respond to specific timestamps.

Step 1: Pin a moment while recording

While recording with the Chrome Extension or Desktop App, click the πŸ“Œ icon on the recording bar. This pins the current moment and creates a comment placeholder, which appears in the comment sidebar once the video is saved. You can edit the pinned comment later to add text and context.

Recording bar with the pin icon highlighted

Step 2: Open the comment input while watching

Navigate to the Claap video you want to comment on, then trigger the comment input using one of three methods:

  • Click the [Comment] button in the control bar below the video

  • Press C on your keyboard

  • Hold ALT / OPTION and drag your mouse to select a zone on the video (this creates an area annotation)

Each method opens the comment input in the comment sidebar on the right-hand side of the screen. Use the zone selection method when you want to highlight a specific region of the video frame.

Step 3: Type and send your comment

Type your comment in the comment input field, then press [Send] or use CMD + ENTER to submit. The comment is anchored to the current video timestamp and appears in the comment sidebar.

Animation showing a comment being added and appearing in the comment sidebar

Phase 2: Format a Comment in Claap

Step 4: Select text to format

While composing or editing a comment in the Claap comment sidebar, select the text you want to format. A formatting toolbar appears above the selected text.

To format a single word, double-click the word. To format an entire paragraph, double-click anywhere in the paragraph.

Comment formatting toolbar appearing above selected text

Step 5: Apply formatting using keyboard shortcuts

Use these keyboard shortcuts to format text without selecting from the toolbar:

Format

Shortcut

Bold

⌘ + B

Italic

⌘ + I

Link

⌘ + K

Bullet list

⌘ + ⇧ + 8

Ordered list

⌘ + ⇧ + 7

Quote

⌘ + ⇧ + 9

Code

⌘ + ⇧ + C

To add a new line within a comment without sending it, press ⇧ + Enter.


Phase 3: Manage Comments in the Claap Sidebar

Step 6: Search, sort, and filter comments

The comment sidebar includes search, sort, and filter controls at the top to help you locate specific comments quickly.

Animation showing the search, sort, and filter controls in the Claap comment sidebar
  • Search: Click the search field at the top of the comment sidebar, type your query, and select a result. Search results include replies within a thread.

  • Sort: Click the sort field and choose from Timestamp, Latest comments, or Resolved comments.

  • Filter: Click the filter field and choose Active comments, Resolved comments, or All comments. By default, the sidebar shows active comments only.

Step 7: Edit a comment

To edit a comment you've already posted, hover over the comment in the Claap comment sidebar, then either press E on your keyboard or click the [β€’β€’β€’] menu in the top-right corner of the comment and select [Edit].

Comment options menu showing the Edit option

Step 8: React to a comment

To add an emoji reaction to a comment in the Claap comment sidebar, click the [Add reaction] button (the emoji icon) next to the comment. After the first reaction is added, other viewers can add additional reactions by clicking the existing emoji icon.

Comment with emoji reaction options visible

Step 9: Share a link to a specific comment

To copy a direct link to a comment, click the [β€’β€’β€’] menu in the top-right corner of the comment in the Claap comment sidebar and select [Copy link]. Anyone with access to the video can open the link and jump directly to that comment.

Comment options menu showing the Copy link option

Step 10: Resolve a comment thread

When a comment thread no longer needs attention, mark it as resolved to remove it from the active view. Click the [Resolve comment] button in the top-right corner of the comment thread, or hover over the thread and press R.

To view resolved threads, click the [Active comments] filter button at the top of the comment sidebar and select [Resolved comments] or [All comments].

Comment sidebar showing the filter control for active and resolved comments

Step 11: Delete a comment

To delete a comment from the Claap comment sidebar, hover over the comment, then either press ⌘ + DEL or click the [β€’β€’β€’] menu in the top-right corner of the comment and select [Delete].

Comment options menu showing the Delete option

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