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How to delete your account

Deleting your account from Claap will result in all your information being removed from our system.

Thomas Hernandez avatar
Written by Thomas Hernandez
Updated yesterday

What is a Claap account?

Your Claap account consists of all data connected to your user profile in each of the workspaces in which you are a Member or Guest. For example, your name, picture, email address, authentication information, and the list of workspaces in which you are Member, are all data included in your Claap account.

Deleting your account

Deleting your account will result in the immediate removal of all your profile information and all private channels under your user. You will immediately be removed from all your workspaces.

⚠️ If you only want to leave a specific workspace without deleting your entire Claap account, please read instead How to leave a workspace.

Steps to remove your account

❗️❗️Danger zone: Deleting your account cannot be undone. After deleting your account, you will no longer be able to log into Claap.

  1. Click on the name of your workspace in the lateral bar.

  2. Go to Settings.

  3. Click on the My account tab under Personal Settings.

  4. Scroll down until the bottom of the page.

  5. Click on Delete my account.

  6. Confirm you want to delete your account by typing the requested confirmation message

  7. Click on Permanently delete account

  8. You instantly lose access to your Claap account and workspaces. Any private channels and claaps will be deleted.

Special cases

  • If you're the only member of any of your workspaces, these will be removed along with the account.

  • If you are the only Admin or Owner for any of your workspaces, these will be deleted unless you designate at least one other Member as an Admin.


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