If you're reading this, you're probably new to Claap. Welcome onboard!
We want to ensure you have all the information you need to make the most of Claap. Below is a comprehensive guide to the licenses and roles available in a workspace. This guide is designed to be straightforward and helpful, whether you're just starting out or looking to deepen your understanding of Claap's features.
User Roles
Your role in Claap is key to how you collaborate and interact within the platform. We offer three roles:
Member: The foundational role for users, suitable for everyday tasks and collaboration. Members can:
Create & share recordings
View & comment on videos
Admin: This role is designed for users who need more control and management capabilities in the workspace. Admins can:
Change workspace settings
Invite new members
Plus everything Members can do
Owner: The top-tier role, for those managing and having the authority to completely delete a workspace and all of its content. Owners can:
Delete the workspace
Plus everything Admins and Members can do
Workspace plans
Whatever your team needs, we’ve got a plan:
Free Plan: members can use Claap indefinitely with a Basic license.
Paid and Enterprise Plans: users of any role can be assigned any license. This means even Owners and Admins can have the option to choose a Basic license.
User Licenses
You can purchase different licenses for different users, without the need to have everyone on the same licence.
We offer three types of licenses, each tailored to different needs:
Basic License: This is our free option, offering essential features at no cost. A Basic license is for contributors who need a limited ability to record or upload videos in your workspace.
Pro License: This is a paid license. It is perfect for Product and Team leaders looking to record a lot more meetings and benefit from advanced collaboration and privacy settings, as well as more AI-powered features.
Business License: This is a paid license. It is specifically designed for Sales-related roles and Revenue Teams. It brings unlimited meeting recording, with no limits on uploads or recording time. It also enables advanced AI-powered features tailored to Revenue Teams.
Permissions & features for each license
Below you can find an exhaustive recap of which permissions and features are available for each license:
Feature | Basic | Pro | Business |
Create direct recording | ✅ | ✅ | ✅ |
Create recording within channel | ✅ | ✅ | ✅ |
Manage claap/channel members | ✅ | ✅ | ✅ |
Max channel permission | Full access | Full access | Full access |
Max claap permission | Full access | Full access | Full access |
Manage workspace members | Owner/Admin only | Owner/Admin only | Owner/Admin only |
Manage workspace | Owner/Admin only | Owner/Admin only | Owner/Admin only |
Delete workspace | Owner only | Owner only | Owner only |
Manage workspace Slack integration | ✅ | ✅ | ✅ |
Star a channel | ✅ | ✅ | ✅ |
Resolve comments | ✅ | ✅ | ✅ |
Follow a claap | ✅ | ✅ | ✅ |
Automatic transcription | ✅ | ✅ | ✅ |
Calendar Sync | ✅ | ✅ | ✅ |
Meeting automatic recording | ✅ | ✅ | ✅ |
Speaker Insights | ✅ | ✅ | ✅ |
Basic AI Summary | ✅ | ✅ | ✅ |
Recording Limits 👇 |
|
|
|
Video recordings | ❌ 10 | ✅ Unlimited | ✅ Unlimited |
Video uploads | ❌ 3 | ❌ 10 / month | ✅ Unlimited |
Recording minutes | ❌ 300 mins | ❌ 1000 mins / month | ✅ Unlimited |
Pro Features 👇 |
|
|
|
Video downloads | ❌ | ✅ | ✅ |
Video duplicates | ❌ | ✅ | ✅ |
Video editing | ❌ | ✅ | ✅ |
Video Insights | ❌ | ✅ | ✅ |
Teams | ❌ | ✅ | ✅ |
Create channels | ❌ | ✅ | ✅ |
Private channels & claaps | ❌ | ✅ | ✅ |
Advanced link settings | ❌ | ✅ | ✅ |
Advanced roles for collaboration | ❌ | ✅ | ✅ |
Workspace privacy preferences | ❌ | ✅ Owner/Admin only | ✅ Owner/Admin only |
Bot recorder customization | ❌ | ✅ | ✅ |
Advanced AI Summary | ❌ | ✅ | ✅ |
Custom Prompts | ❌ | ✅ | ✅ |
Custom Summary Templates | ❌ | ✅ | ✅ |
AI Copilot | ❌ | ✅ | ✅ |
Custom Theme | ❌ | ✅ | ✅ |
Business Features 👇 |
|
|
|
CRM integration | ❌ | ❌ | ✅ |
AI-generated follow-up emails | ❌ | ❌ | ✅ |
AI Coaching | ❌ | ❌ | ✅ |
Video call-to-actions | ❌ | ❌ | ✅ |
Workspace auto-recording and sharing controls | ❌ | ❌ | ✅ Owner/Admin only |
Recording Limits
How many claap videos you can record and their duration is directly linked to the type of license you have. This makes it easier to understand your recording options.
| Basic license | Pro license | Business license |
Video recordings | 10 in total | Unlimited | Unlimited |
Video uploads | 3 in total | 10 / month (*) | Unlimited |
Recording minutes | 300 mins max | 1000 mins / month (*) | Unlimited |
(*) When a monthly limit is effective, the limit is reset on the date of the billing anniversary date.
⚠️ When a recording limit applies to a license (recordings, uploads, or recording minutes), deleting videos does not make space for new ones.
Access and Permissions
Every Claap user, irrespective of their role or license, can enjoy Full Access permissions on any claap or channel. This ensures everyone has the flexibility and control needed for effective collaboration.
Guests and Visitors
Guests are external and infrequent users who were invited directly to claaps or channels via email, but not to the workspace itself. They have a Claap account and can comment on videos shared with them, but cannot edit them or create their own videos.
Visitors are external and infrequent users who were invited directly to claaps or channels via share link, but not to the workspace itself. They can access public claaps and channels but can't edit them, add comments, or create their own claaps.
How to assign roles and licenses
Here's how you can assign the correct roles and licences to members of your workspace:
Log in to your workspace.
Go to
Workspace settings
.Go to
Members
.Next to the name of each member, choose the appropriate role and/or license.