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Roles & licenses in Claap

Understand the different roles and licenses available in your Workspace.

Thomas Hernandez avatar
Written by Thomas Hernandez
Updated over 5 months ago

If you're reading this, you're probably new to Claap. Welcome onboard!

We want to ensure you have all the information you need to make the most of Claap. Below is a comprehensive guide to the licenses and roles available in a workspace. This guide is designed to be straightforward and helpful, whether you're just starting out or looking to deepen your understanding of Claap's features.

User Roles

Your role in Claap is key to how you collaborate and interact within the platform. We offer three roles:

  1. Member: The foundational role for users, suitable for everyday tasks and collaboration. Members can:

    1. Create & share recordings

    2. View & comment on videos

  2. Admin: This role is designed for users who need more control and management capabilities in the workspace. Admins can:

    1. Change workspace settings

    2. Invite new members

    3. Plus everything Members can do

  3. Owner: The top-tier role, for those managing and having the authority to completely delete a workspace and all of its content. Owners can:

    1. Delete the workspace

    2. Plus everything Admins and Members can do

Workspace plans

Whatever your team needs, we’ve got a plan:

  1. Free Plan: members can use Claap indefinitely with a Basic license.

  2. Paid and Enterprise Plans: users of any role can be assigned any license. This means even Owners and Admins can have the option to choose a Basic license.

User Licenses

You can purchase different licenses for different users, without the need to have everyone on the same licence.

We offer three types of licenses, each tailored to different needs:

  1. Basic License: This is our free option, offering essential features at no cost. A Basic license is for contributors who need a limited ability to record or upload videos in your workspace.

  2. Pro License: This is a paid license. It is perfect for Product and Team leaders looking to record a lot more meetings and benefit from advanced collaboration and privacy settings, as well as more AI-powered features.

  3. Business License: This is a paid license. It is specifically designed for Sales-related roles and Revenue Teams. It brings unlimited meeting recording, with no limits on uploads or recording time. It also enables advanced AI-powered features tailored to Revenue Teams.

Permissions & features for each license

Below you can find an exhaustive recap of which permissions and features are available for each license:

Feature

Basic
(free)

Pro
(paid)

Business
(paid)

Create direct recording

Create recording within channel

Manage claap/channel members

Max channel permission

Full access

Full access

Full access

Max claap permission

Full access

Full access

Full access

Manage workspace members

Owner/Admin only

Owner/Admin only

Owner/Admin only

Manage workspace

Owner/Admin only

Owner/Admin only

Owner/Admin only

Delete workspace

Owner only

Owner only

Owner only

Manage workspace Slack integration

Star a channel

Resolve comments

Follow a claap

Automatic transcription

Calendar Sync

Meeting automatic recording

Speaker Insights

Basic AI Summary

Recording Limits 👇

Video recordings

❌ 10

✅ Unlimited

✅ Unlimited

Video uploads

❌ 3

❌ 10 / month

✅ Unlimited

Recording minutes

❌ 300 mins

❌ 1000 mins / month

✅ Unlimited

Pro Features 👇

Video downloads

Video duplicates

Video editing

Video Insights

Teams

Create channels

Private channels & claaps

Advanced link settings

Advanced roles for collaboration

Workspace privacy preferences

✅ Owner/Admin only

✅ Owner/Admin only

Bot recorder customization

Advanced AI Summary

Custom Prompts

Custom Summary Templates

AI Copilot

Custom Theme

Business Features 👇

CRM integration

AI-generated follow-up emails

AI Coaching

Video call-to-actions

Workspace auto-recording and sharing controls

✅ Owner/Admin only

Recording Limits

How many claap videos you can record and their duration is directly linked to the type of license you have. This makes it easier to understand your recording options.

Basic license

Pro license

Business license

Video recordings

10 in total

Unlimited

Unlimited

Video uploads

3 in total

10 / month (*)

Unlimited

Recording minutes

300 mins max

1000 mins / month (*)

Unlimited

(*) When a monthly limit is effective, the limit is reset on the date of the billing anniversary date.

⚠️ When a recording limit applies to a license (recordings, uploads, or recording minutes), deleting videos does not make space for new ones.

Access and Permissions

Every Claap user, irrespective of their role or license, can enjoy Full Access permissions on any claap or channel. This ensures everyone has the flexibility and control needed for effective collaboration.

Guests and Visitors

Guests are external and infrequent users who were invited directly to claaps or channels via email, but not to the workspace itself. They have a Claap account and can comment on videos shared with them, but cannot edit them or create their own videos.

Visitors are external and infrequent users who were invited directly to claaps or channels via share link, but not to the workspace itself. They can access public claaps and channels but can't edit them, add comments, or create their own claaps.

How to assign roles and licenses

Here's how you can assign the correct roles and licences to members of your workspace:

  1. Log in to your workspace.

  2. Go to Workspace settings.

  3. Go to Members.

  4. Next to the name of each member, choose the appropriate role and/or license.

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