Fix the "You seem to be offline" error in the Claap Chrome extension
Sometimes when clicking on the Claap Chrome Extension to start a recording, you may see an "Oops, you seem to be offline" error, even though your internet connection is working fine.
Why does this happen? The Claap Chrome Extension requires permission to read and change site data in order to connect to the internet. Without it, the extension cannot start a recording.
Step-by-Step Guide
Right-click the Claap Extension icon in the Chrome toolbar.
Click [This Can Read and Change Site Data] in the menu that appears.
Verify that [On All Sites] is checked. If it is not checked, select [On All Sites] to enable it.
Reload the page you were on before starting the recording.
The "Oops, you seem to be offline" error in the Claap Chrome Extension, caused by missing site data permissions.
Steps to enable "On All Sites" in the Claap Chrome Extension settings.
Verify: After reloading, click the Claap Extension icon and confirm the "You seem to be offline" error no longer appears.
How you'll know it worked
The "Oops, you seem to be offline" error no longer appears when you click the Claap Extension icon
You can click the Claap Extension icon and start a recording without interruption
The [On All Sites] option is checked under [This Can Read and Change Site Data] in the Claap Extension settings
Learn More
Troubleshooting: Contact Claap Support if the steps above do not resolve the error