What is the Custom Glossary?
The Custom Glossary is a collection of terms that are frequently misspelled or incorrectly transcribed during meeting recordings. By adding these terms to your glossary, you can ensure they are correctly transcribed in future recordings, improving the accuracy of your transcripts, search results, and AI-generated insights.
Benefits of Using the Custom Glossary
Enhanced Transcription Accuracy: Ensure important business terms are correctly transcribed
Better Insights: Improve the quality of AI-generated insights and analytics
Streamlined Correction: Fix common misspellings once and have them automatically corrected in all future recordings
Adding Terms to Your Glossary
There are multiple ways to add terms to your Custom Glossary:
Adding Terms Directly from a Recording
From the Transcript, Overview, or Insights tabs:
While viewing the Overview or Insights of a recording, hover over any section where a term is incorrectly transcribed
Click the Glossary icon
in the top right corner of the section: 
In the pop-up window, enter the misspelled word and its correct form:
Click "Add term" to save
From the Transcript:
While reviewing a transcript
Click the Glossary icon
the top right corner: 
In the pop-up window, enter the misspelled word and its correct form
Click "Add Term" to save
Adding Terms via the Settings Page (Admin Only)
Navigate to your workspace Settings
Click on "Glossary" in the menu
Click "Add term"
Enter the misspelled word and its correct form (you can add multiple alternative forms separated by commas)
Click "Add term" to save
Managing Your Glossary (Admin Only)
Workspace Admin members can manage all glossary terms from the Settings page.
Editing Existing Terms:
Go to your workspace Settings
Click on "Glossary" in the menu:
Find the term you want to edit and click the three dots menu next to it
Select "Edit" from the dropdown menu
Modify the term or its alternative forms as needed
Click "Update term"
Deleting Terms:
Go to your workspace Settings
Click on "Glossary" in the menu
Find the term you want to delete and click the three dots menu next to it
Select "Delete" from the dropdown menu
Confirm the deletion in the confirmation dialog
Frequently Asked Questions
Will adding a term to the glossary fix all my previous recordings?
No. Terms added to the glossary will only affect future recordings and transcripts. Past recordings will not be automatically updated.
Can I add multiple spelling variations for the same term?
Yes. You can add multiple alternative forms for each term to capture different misspellings by separating them with commas.
Who can add terms to the glossary?
All paying members can add glossary terms directly from recordings. However, only workspace Admin members can access and manage the full glossary from the Settings page.
Is the Custom Glossary available for free workspaces?
No. The Custom Glossary is a premium feature available only to paid workspaces.
What happens if I add a new variation of a term that's already in the glossary?
The new variation will be added to the list of terms without removing existing variations. For example, if "Hub Spot" is already set to be fixed as "HubSpot" and you add "Hubs Pott", both variations will be corrected to "HubSpot" in future recordings.
Need Help?
If you have any questions about using the Custom Glossary feature, please contact our support team.