Make faster decisions with comments

Thomas Hernandez avatar
Written by Thomas Hernandez
Updated over a week ago

Comments are a great way to start contextual discussions at any moment of a claap video. Share your ideas and thoughts by leaving comments and mentioning teammates.

Adding a comment

While recording

If you want to pin or bookmark moments while recording a video with your Chrome Extension or Desktop App, simply click on the πŸ“Œ icon on the recording bar:

The pin will create a comment which will be displayed on the lateral bar of that video when it is saved and available. You can later edit the pinned moment to add a comment and more context if needed.

While watching a claap

  1. Navigate to the claap to comment.

  2. Add a comment with one of the following options:

    • Click on the Comment button in the control bar below the video

    • Or press C on your keyboard

    • Or press ALT/OPTION key on your keyboard and select a zone on the video with your mouse.

  3. The comment is added to the Comment bar on the right-hand side.

  4. Fill your comment and press Send or press CMD + ENTER.

Adding a poll

Read this article dedicated to polls

Formatting comments

Claap makes it easy to style comments with text formatting.

To format a comment, select text to be formatted to display the text formatting overlay.

To quickly format a single word, double click on the word to be formatted. To format a full paragraph, double click on the paragraph.

Alternatively, you can also use the following shortcuts:

  • Bold: Command (⌘) + B

  • Italic: Command (⌘) + I

  • Link: Command (⌘) + K

  • Bullet list: Command (⌘) + Shift (⇧) + 8

  • Ordered list: Command (⌘) + Shift (⇧) + 7

  • Quote: Command (⌘) + Shift (⇧) + 9

  • Code: Command (⌘) + Shift (⇧) + C

πŸ’‘ Use Shift (⇧) + Enter (•) to start a new line in your comment.

Interacting with comments

Editing a comment

If you want to edit a comment from a claap, click on the β€’β€’β€’ button in the top right-hand side of the comment and select Edit or press E when hovering the comment.

Replying with video

Read this article to learn how to reply to comments with a claap video.

Adding images and files

This dedicated article explains all you need to know about adding images and files to your comments.

Search, sort, and filter comments

As you and your team work together in Claap, finding the right information becomes key to aligning faster with your teammates. To help you find exactly what you need, you can search, sort, and filter comments within a claap video. Watch the gif below for a short overview, then continue reading to learn more about this topic.

Start a search

  1. Click the search field at the top of the comment sidebar.

  2. Type what you’re looking for into the search field.

  3. Select an option from the list of results.

Note: Search results also include subsequent comments in a thread

Sort comments

  1. Click the short field at the top of the comment sidebar.

  2. Select the desired sorting option: Timestamp, Latest comments, or Resolved comments

Filter comments

  1. Click the filter field at the top of the comment sidebar.

  2. Select the desired filter by option: Active comments, Resolved comments, or All comments.

Resolving a comment

You can mark any comment thread as Resolved to hide it and focus your attention where it’s most needed by clicking on the Resolve comment button in the top-right corner of the comment thread or press R.

To filter the comments in a claap by active and/or resolved, click on the Active comments button in the top-right corner of the comment bar. By default, only active comments are shown.

Reacting to a comment

Click the Add reaction button with an emoji icon next to a comment to add a reaction. When the first emoji is added, others will be able to add more by clicking on the icon next to it.

Sharing the link to a comment

You can share the link to a specific comment by clicking on the β€’β€’β€’ button in the top right-hand side of the comment and select Copy link.

Deleting a comment

To delete a comment, click on the β€’β€’β€’ button in the top right-hand side of the comment and select Delete or press COMMAND + DEL when hovering over the comment.

πŸ’‘Still got questions? Don't be shy β€” Ask the Community or get in touch with Claap support, we're here to help!

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