Online collaboration can often lead to one issue: too. many. notifications. To help you better handle notifications, we’ve made it easier to control them to your needs. Let's take a look.
3 Ways to handle your notifications
When speaking about notifications, we all have our preferences. With Claap, you have 3 powerful ways to manage your notifications:
For the Email folks: we’ve redesigned the new notification emails
For the Slack Addict: you can use our Slack App to receive and reply to comments from Slack
For the “0 Inbox” fans: manage your claap activity directly in the inbox in Claap.
Notification preferences: how to change them
My notifications page allows you to stay up-to-date on important activities in your claap videos and control the type of notifications you receive. To manage both your email and Slack notification preferences, visit your Personal Settings page:
Email notifications
These are the type of email notifications available from your Personal Settings:
When someone comments in a claap I’m following
When someone replies in a thread I’m following
When someone @mentions me in a comment or reply
When someone adds an in-context reaction to my claaps
When someone watches my claaps for the first time
When someone votes on my polls
When someone invites me to a claap
When someone adds a claap in a topic I’m following
When a claap I uploaded is ready to be watched
Slack notifications
For now, we don't offer granular notifications for Slack. You can enable or disable to receive Slack notifications from Claap on mentions, comments, and first views.
👉 Learn how to connect Claap with Slack here.
Inbox
Learn all about your Inbox section in the dedicated article, here.
How to follow or unfollow notifications
In addition to the global preferences in your user profile, you can also choose to follow or unfollow notifications for a specific topic, claap, or comment thread.
Topic notifications
When you create a new topic or are added as a member of a topic, you will be automatically notified about new claaps added to that topic. If you prefer, you can choose to be notified only when you're @mentioned in the comments.
To open the notifications preferences for a particular topic, click on ... on the header:
Claap notifications
For claap videos that you create and for claaps you are added as a member or guest, you will be automatically notified about all new comments and replies. You can choose to only be notified of new @mentions.
Comment thread notifications
When you follow a claap or have previously contributed to a given thread, you are by default notified of new activity in the commenting section.
To turn off notifications for replies, click on the three dots and then click on Turn off notifications for replies.
If you wish to revert this action, click again on the three dots and then click on Get notified about new replies. You can also be notified about new activity for claaps you do not follow or haven’t contributed to in the past. Just perform the same steps to follow the thread:
💡Still got questions? Don't be shy — Ask the Community or get in touch with Claap support, we're here to help!