Notifications are your single view of activity across your own meetings and the ones shared with you. Staying on top of them means you never miss a first view, a comment, or a mention, the signals that tell you a prospect has engaged or a teammate needs your input.
š” Notifications used to be called the Inbox. The panel works the same way, it's just renamed and now sits under Notifications in the sidebar. |
Before you start
You should already have a Claap workspace with at least one recording you own or that's been shared with you.
For the full reference on which notifications you receive and where, see Claap notifications.
Open your notifications
In the left sidebar, click Notifications. The counter beside it shows how many items have unread activity, across every folder and recording in your workspace.
Read the list
Each row groups the activity for one recording. A row tells you:
The recording name : the meeting that triggered the activity, for example Your customer <> You - 30 minutes
An unread marker : a coloured dot to the left of the name
What happened : one line per event, with the person who triggered it
When : a relative timestamp on the right, such as 3h or 4d
When several things happen on the same recording, they're listed together under that recording rather than as separate rows. Newest activity appears first, both between rows and within a row.
Notification types
Type | When it triggers |
Recording available | Your meeting recording has finished processing and is ready to watch |
New recording | A recording is shared with you |
First view | Someone watches one of your recordings for the first time, including anonymous visitors on a public link |
Comment | A new comment, reply, reaction, or appreciation is posted |
Mention | Someone mentions you directly, or uses @here |
Anonymous first views come from people watching through a public link. They show as Anonymous because visitors on a public link aren't identified.
These same events can also reach you by email and in Slack. You control that per channel in your notification settings.
Filter the list
When you have a backlog, click the filter icon in the top-right of the panel to narrow the list down.
Act on notifications
Hover a row to reveal actions on the right, to mark it read, mark it unread, or delete it
Deleting a row also removes the individual events grouped under it
The āÆ menu at the top-right of the panel holds the panel-level actions.
