Control Access Rights for Claaps and Topics in Claap
Core Lesson — Step-by-Step Workflow
Phase 1: Share a Claap or Topic and Assign a Role
Step 1: Open the Share popover
Open the claap or topic you want to share, then click [Share] in the top-right corner. The Share popover controls who has access and at what permission level.
Step 2: Invite a member or guest
In the Share popover, enter the email address or name of the person you want to invite. Claap automatically assigns a default access level based on their role type:
Members receive Full access — they can view, edit, and manage the content.
Guests receive Can comment access — they can view and leave comments, but cannot edit.
The Share popover displays both members and guests with their respective default access levels.
Note: It is not currently possible to customize the access level (edit, comment, or view) individually for each role type. Members always receive Full access and guests always receive Can comment access.
Verify: After inviting someone, confirm their name appears in the Share popover with the correct access label next to it.
Phase 2: Enable Visitor Access
Step 3: Understand visitor access
Visitors are people outside your workspace who are not logged in to Claap. When you enable visitor access on a claap or topic, anyone with the link can immediately view that content — no login required.
Step 4: Manage visitor behavior on claaps
When visitor access is enabled on a claap (not a topic), visitors can do the following:
View the claap without signing in.
Sign up as a guest and leave comments that are visible to everyone with access to the claap.
This means any visitor who creates a guest account through the shared link can add public comments. Enable visitor access on claaps only when you intend for external viewers to participate in the discussion.
Practical Application
Example: Sharing a Sales Recording with an External Stakeholder
Situation: You have a recorded claap of a product demo and want to share it with a prospect who is not a Claap member.
Goal: Let the prospect view the recording and leave timestamped comments without giving them edit access.
How they built it:
Opened the claap and clicked [Share]
Enabled visitor access so the prospect could open the link without logging in
The prospect clicked the link, signed up as a guest, and left comments directly on the claap
Result: The prospect viewed the recording and left feedback as a guest, visible to the internal team — all without being added as a workspace member.
Cross-Links / Learn More
Reference: Visitors in Claap — what visitor access means and how it differs from guest and member roles
Reference: Topics in Claap — how topics work and how sharing applies to topic-level content