Public channels
A public channel is shared with and accessible to all members of your workspace. Public channels also enable integration with external platforms (e.g., HubSpot) by providing broader accessibility to the content.
By default, all newly added channels are Public channels. Because of cascading permissions, all recordings which belong to a public channel are also public. Additionally, public channels can facilitate integrations with platforms like HubSpot, enabling streamlined workflows and automated processes.
If you wish to make a recording private, you therefore need to either move the recording to a channel that is private, or turn the channel itself to private.
Share channels and recordings with all workspace members
To make a channel or recording public to your entire workspace: You can also configure default permissions at the workspace level for consistency. This ensures all newly created channels or recordings follow the predefined access rules.
Click on
Sharein the channel or recordingNext to
Everyone at [workspace], select one of:Full accessCan commentCan viewThis will cause the recording or the channel to have this chosen access permission for all workspace members. When setting this permissions for a channel, all of its recordings will also inherit the permission.
Select whether the recordings can be found in Search or whether a member needs to have a link or navigate to the recording in order to access it For larger teams, consider setting default permissions at the workspace level in Workspace Settings > Security, which automatically applies to all new content.
Share channels and recordings with specific people
You can share a channel or a recording with only specific workspace members. When you share a channel or recording with a member or a guest, they will receive an email inviting them to the resource. Once shared, these members will be added to the channel or recording. When added to a channel, they will receive notifications when new recordings are added to that channel.
To add specific people:
Click on
Sharein the channel or recordingType or copy-paste a member's email in the
Add peoplefield and click on the Invite button.Select the appropriate permissions next to their name:
Full accessCan commentCan view
Private channels and recordings
💡 Making a channel or recording private is only available with a Pro or Business license.
When a channel or recording is private, only specific workspace members will have access permissions.
To make a channel or recording private:
Click on
Sharein the channel or recordingNext to
Everyone at [workspace], selectNo accessThen add specific workspace members as appropriate, as described in the section above
When a channel is private, a small lock icon 🔒 will appear next to its name in the lateral bar, as follows: 
💡Still got questions? Don't be shy — Ask the Community or get in touch with Claap support, we're here to help!