Fix: Claap can't access webcam or microphone
Reset Chrome's screen recording permission in macOS System Settings > Privacy & Security > Screen Recording: uncheck Google Chrome, restart Chrome, then re-check Google Chrome. Where: macOS System Settings > Privacy & Security > Screen RecordingVerify: Open Claap and start a recording the camera and microphone activate without a permission error.
Symptoms
Claap cannot access the webcam or microphone when starting a recording
Camera or mic permission prompt does not appear, or appears and cannot be accepted
Claap recording fails silently with no camera or audio input
Webcam and mic work in other apps but not in Claap
Environment
Applies to macOS users running Claap via the Google Chrome browser extension
May also affect users whose IT department enforces managed browser or OS security policies
Step-by-Step Fix
Open System Settings on your Mac and navigate to Privacy & Security > Screen Recording.
Find Google Chrome in the list and uncheck it to remove Chrome's screen recording permission.
Quit and restart Google Chrome completely.
Return to System Settings > Privacy & Security > Screen Recording.
Find Google Chrome in the list again and check it to re-grant screen recording permission.
Reopen Claap in Chrome and attempt to start a recording. Chrome will prompt you to allow camera and microphone access : click Allow.
Confirm it's fixed
Claap starts recording with camera and audio active. No permission error appears
The webcam feed is visible in the Claap recording preview
Microphone input registers in the Claap recording interface
Why it happens
macOS occasionally resets browser permissions particularly after OS or Chrome updates which severs Chrome's access to screen recording, camera, and microphone. Removing and re-adding the permission forces macOS to reissue it cleanly.