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Claap x Lemlist VoIP integration

Marta Connor avatar
Written by Marta Connor
Updated this week

Overview

The Claap x Lemlist integration allows you to import your Lemlist calls into Claap. Claap will then transcribe the call, automatically generate meeting notes, sync them with your CRM, and give you access to key insights.

Turn on Lemlist Integration

Before being able to import your calls from Lemlist, you will need to connect your Lemlist account with your Claap account:

  1. Login to your Claap account

  2. Click on the Workspace Logo and then on Settings

  3. Click on View all integrations

  4. In the Apps & Integrations window click on the Lemlist tile:

  5. Click on Connect

  6. You will be prompted to enter your Lemlist API credentials. To obtain these:

    • Log in to your Lemlist account

    • Go to Settings > Integrations > API & Webhooks

    • Click Generate Key

    • Copy your API Key

  7. Back in Claap, paste your Lemlist API Key in the appropriate field:

  8. Click Connect

  9. That's it! At this point, you have successfully connected your Lemlist account with your Claap account.

The Lemlist integration tile should now show a green check in Apps & Integrations.

Set your minimum duration for Lemlist imports

Under Preferences in the Lemlist integration settings, you can choose the minimum duration above which your Lemlist calls will be imported into Claap. By default the minimum duration is set to 2 minutes.

Calls shorter than this limit will not be imported. You can choose among the following duration thresholds:

  • No minimum (i.e. all Lemlist calls will be imported into Claap)

  • 15 seconds

  • 30 seconds

  • 1 minute

  • 2 minutes

  • 5 minutes

How it works

Once the integration is connected, anytime you have a recorded call on Lemlist it will be imported into Claap within a few minutes after the end of your call, assuming it meets the minimum duration limit you set in your integration settings.

Your call will appear among your meetings in your Library.

After being processed, the recording will have its transcript available and automatic summary and insights generated, as any other meeting recording.

Synchronize Lemlist conversations with your CRM

💡 CRM sync will automatically be triggered if you have a CRM connected to Claap and if your contact's information in Lemlist can be matched with the contact details in your CRM.

If Lemlist detects a phone number that matches a contact in your connected CRM, Claap will automatically associate the imported call with that contact. This ensures your call recordings and notes are seamlessly synced to the relevant deals and contacts in your CRM.

Find your Lemlist recordings in your Library

In your Library, you can choose to display only Lemlist recordings by using the Source filter and selecting Lemlist as the value:

Disconnect the Claap x Lemlist integration

In order to disconnect Lemlist from your Claap workspace:

  1. Open your Workspace Settings

  2. Click on View all integrations

  3. Find the Lemlist integration in your connected integrations

  4. Click on Disconnect

Troubleshooting

Q. Why aren't my Lemlist calls being imported into Claap?

Check the following:

  1. Ensure your calls are being recorded in Lemlist

  2. Verify that the call duration exceeds your minimum duration threshold setting

  3. Confirm your API key is properly configured

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