One of the first questions new users ask is: "Should I use the Bot, the Chrome Extension or the Desktop App?" The answer depends on what you want to record.
The good news is that no matter which method you choose, your recording ends up in the same place and benefits from the same Claap experience. Once processed, every recording can be reviewed, shared and analyzed with AI.
Which recorder should I use?
I want to... | Recommended recorder | Best for |
Record scheduled Google Meet, Microsoft Teams or Zoom meetings automatically | Claap Bot | Sales calls, demos, customer meetings, recurring meetings |
Record an online meeting yourself without inviting a bot | Chrome Extension | One-off meetings, meetings where bots aren't allowed, browser-based meetings |
Record your screen, camera or both | Chrome Extension | Product demos, tutorials, async updates, bug reports |
Record your desktop outside your browser (Mac) | Desktop App | Presentations, product walkthroughs, screen recordings outside Chrome |
Capture an in-person conversation | Mobile App | Face-to-face meetings, field visits, workshops |
Already have a meeting recording | Upload a video | Imported recordings from another platform or existing video files |
Claap Bot
The Claap Bot joins your scheduled online meetings and records the conversation for you.
It's the best option if your team spends most of its time in Google Meet, Microsoft Teams or Zoom and wants an automated experience. The bot can join meetings automatically based on your recording preferences.
Choose the Bot if you want to:
automatically capture customer meetings
avoid starting recordings manually
record recurring meetings
keep a consistent workflow across your team
Learn more on how to enable the Bot.
Chrome Extension
The Chrome Extension is the most versatile recorder.
It lets you record:
browser meetings
your entire screen
a specific window
a Chrome tab
your camera
or a combination of screen and camera.
It's ideal if you create demos, tutorials or asynchronous updates, or if you prefer recording meetings yourself rather than using the bot.
Choose the Chrome Extension if you want to:
record your screen
record meetings without a bot
capture browser-based workflows
create quick video updates
Desktop App (Mac)
The Desktop App is designed for screen recordings outside the browser.
It lets you capture your desktop and freely position your camera while recording, making it particularly useful for presentations, product walkthroughs and training videos.
Choose the Desktop App if you want to:
record applications outside Chrome
create polished screen recordings
record presentations on your Mac
Mobile App
The mobile app makes it easy to capture conversations when you're away from your computer.
Whether you're meeting customers in person or attending an event, you can keep important conversations in your Claap workspace.
Choose the Mobile App if you want to:
record face-to-face conversations
capture meetings on the go
review recordings later from your workspace
Upload a recording
Already have a video? You don't need to record it again.
Simply upload your existing recording to Claap and continue working from there.
This is a great option when migrating from another platform or when someone shares a recording with you. Claap supports a wide range of audio and video formats.
Still not sure?
For most new users, we recommend starting with one of these:
Recording customer meetings? → Use the Claap Bot.
Recording your screen or a quick demo? → Use the Chrome Extension.
Recording outside your browser on Mac? → Use the Desktop App.
No meeting planned today? → Record a short screen walkthrough or upload an existing recording to discover Claap without waiting for your next customer call.
Remember, your first recording doesn't have to be a customer meeting. The goal is simply to experience how Claap works from beginning to end.