Changing your email address
You can't change it yourself. For security reasons, an email change is done by our team, so write to support@claap.io with the address you'd like to move to and we'll handle it.
Two things worth knowing before you ask:
If an account already exists on the target address, we can't move you onto it. That address is already a user. The way round it is to invite the new address into the workspace as a member instead.
Your recordings follow your user ID, not your email. Changing the address on an existing account keeps everything intact. But if an account is deleted and later recreated on the same address, that's a new user ID, and the old recordings stay attached to the old one. See Some of my recordings seem to be missing for how to bring both into a single view.
Changing your password
Set or update it here. If you signed in with Google or Microsoft SSO, you won't have a Claap password to change.
Appearance
Choose between the Dark and Light Mode in Claap as you want.
